Policies

Thank you for stopping by! Please read through my policies below to answer some questions you may have about my products or ways of doing things.

I am a one woman show so everything you see has been handmade by me on the coffee table in my living room. I cut each and every piece by hand and every heart you see has been cut freehand as well. This means that not every piece is going to look the same and I would hope that's one of the reasons you're choosing to buy handmade. :) It's one of the reasons I enjoy it so much. I could make the same piece 10 times in a row and still marvel at it's uniqueness. I love making jewelry and I love hearing back from happy customers. Please feel free to share my site with others if you like what I do.

CUSTOM ORDERS:

Most of my items are customizable but if there is something you would like and do not see please message me at OhSoAntsy@gmail.com and we can discuss the possibility. Don't hesitate I'm very willing to try things but I will be honest if I cannot execute it.

PAYMENT:

I accept payments made through paypal. The quickest is an instant payment. If you decide to do an echeck I will have to wait until it clears until I send your order.

I charge 9.5% sales tax to Washington residences only.

Once payment has gone through I will pack up your order and have it on it's way.

SHIPPING:

Right now my turnaround time is 3-7 days. Once payment is received I will have your purchase in the mail within 3-7 days.

I ship through USPS and I will be mailing your necklace first class with tracking. If you would like your package mailed priority or some other form of express shipping or insurance please message and I will change the shipping accordingly.

Once I have put the package in the mail I will message you with this information.

I will be using the address paypal provides, please make sure this address is correct since it's hard to keep track of individual address changes. Thank you!

RETURNS/EXCHANGES:

All sales are final. Once I have mailed your package it is out of my hands. If you would like to purchase insurance please let me know so I an add it onto your order.

Any returns/exchanges will be considered on a case by case basis.